1. Who we are
Solera ("we", "us", "our") operates the website wearsolera.com and sells women's summer capsule apparel and accessories. If you have any question about this policy, email contact@wearsolera.com.
2. What we collect
- Order data: name, shipping address, billing address, email, phone (optional), items purchased.
- Account data: email and any information you voluntarily provide.
- Payment data: handled by our payment processors (Shopify Payments, PayPal, Apple Pay, Shop Pay). We never see or store your full card number.
- Usage data: pages visited, device, browser, approximate location — collected via cookies and analytics.
- Marketing data: email address if you subscribe to our newsletter or claim a discount code.
3. How we use it
- Process and ship your orders
- Provide customer support
- Send transactional emails (order confirmation, shipping updates)
- Send marketing emails (only with your consent — you can unsubscribe any time)
- Prevent fraud and secure our platform
- Improve our products, site and service
4. Sharing & third parties
We only share data with trusted service providers who help us run the business:
- Shopify — e-commerce platform and payments
- Shipping carriers — to deliver your order
- Email providers — for transactional and marketing emails
- Analytics providers (e.g. Google Analytics, Meta Pixel) — to understand site usage and improve advertising
We never sell your personal data.
5. Cookies
We use cookies to keep you signed in, remember your cart, measure site performance, and personalize ads. You can disable cookies in your browser settings — some features may stop working.
6. Your rights
Depending on where you live (GDPR, CCPA and similar laws), you have the right to:
- Access the data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Object to processing or withdraw consent
- Export your data
To exercise any of these rights, email contact@wearsolera.com. We reply within 30 days.
7. Data retention
Order data is kept for as long as required by tax and accounting law (typically 6–10 years). Marketing data is kept until you unsubscribe.
8. Security
Payments are processed over 256-bit SSL through PCI-DSS compliant providers. We follow reasonable technical and organizational measures to protect your data — but no online service is 100% secure.
9. Changes to this policy
We may update this policy from time to time. The date at the top will always reflect the latest version.
10. Contact
For any privacy request or complaint: contact@wearsolera.com.